Privacy Policy

When you place an order, create an account, or contact us, we collect: • Your name, email address, and phone number • Delivery address and order details • Payment method details (processed securely — we never store card numbers) • Device and browsing data when you visit our website (via cookies)

We use your information to: • Process and fulfil your orders • Send order confirmations, shipping updates, and delivery notifications • Respond to your enquiries and provide customer support • Improve our website, products, and services • Send marketing emails (only if you have opted in)

Your personal data is protected by: • SSL encryption on all pages of our website • Secure payment processing via industry-standard payment gateways • Restricted access — only authorised staff can access customer data • We never sell your information to third parties

We will only send you promotional emails if you have opted in. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email, or by contacting us at support@stepwears.online.

You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data (subject to legal obligations) • Withdraw consent for marketing at any time To exercise any of these rights, contact us at support@stepwears.online.

Questions about this policy? We're happy to help.